Privacy Policy

Effective Date: 9th June 2025
Cambridge Intellects Ltd Registered in England and Wales

Cambridge Intellects Ltd ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our website, mobile applications, and services (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect personal information that can be used to identify you, including but not limited to:

• Name, email address, phone number
   
• Payment information
   
• Information you provide during registration or account setup
   

b) Non-Personal Information

We may collect non-personal data such as:

• Browser type, device type, operating system, and IP address
   
• General geographic location (e.g. city or country)
   
• Usage data such as pages visited, clicks, and session duration
   

2. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing personal data:

• Consent: When you provide clear consent for us to process your data for specific purposes.
   
• Contractual necessity: When processing is necessary for a contract we have with you.
   
• Legal obligation: When processing is necessary to comply with legal requirements.
   
• Legitimate interests: When processing is necessary for our legitimate business interests, and your rights do not override those interests.
   

3. Children’s Privacy

Our Services may be used by children under 13 only with verifiable parental or guardian consent. We do not knowingly collect personal data from children without such consent. Parents are encouraged to supervise their children's use of the Services.

4. User-Generated Content

If you or your child create or upload content via our Services, we securely collect and store such content to provide educational and feedback services.

5. How We Use the Information

We use the collected information to:

• Provide, operate, and improve our Services
   
• Personalise learning experiences and deliver feedback
   
• Communicate with parents/guardians regarding updates, billing, and support
   
• Meet legal obligations and protect user safety
   

6. How We Share Information

We do not sell or rent your personal information. 

However, we may share data in the following circumstances:

• With Service Providers: Trusted third parties who help us deliver our Services, such as payment processors, learning management systems, or analytics providers.
   
• With Legal Authorities: Where required by law, regulation, or to protect legal rights or prevent harm.
   
• With Parental Consent: Where explicit consent is given by a parent or guardian.
   

7. International Data Transfers

If we transfer your data outside the UK or the European Economic Area (EEA), we ensure it is protected by appropriate safeguards such as:

• Adequacy decisions by the UK government
  
• Standard Contractual Clauses approved by the Information Commissioner’s Office (ICO)
   

8. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
   
• Request correction of inaccurate or incomplete data
   
• Request erasure of your data
   
• Restrict or object to processing
   
• Data portability (where applicable)
   
• Withdraw consent at any time (without affecting prior processing)
   

To exercise any of these rights, please contact us at: sales@cambridge-intellects.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyse usage. For more information, please review our [Cookie Policy].

You may set your browser to refuse cookies or alert you when cookies are being sent.

10. Data Security

We implement robust technical, administrative, and physical safeguards to protect your personal data from unauthorised access, loss, or misuse. While we strive for strong security, no system is completely impenetrable.

Parents are encouraged to supervise their children’s use of our Services.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of the Services indicates your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or data access requests, please contact:

Cambridge Intellects Ltd
Email: sales@cambridge-intellects.com

Phone: +44-7790371660